Tips: Instead of pressing 1 or 2, hold the line. Dont press any buttons and you will be transferred straight to a Customer Service Officer without having to hear all that yabber. Call at 8. Not at 12-1 or 4. If you dont wana be on hold, you can email. However, there is a 24 hour turn around time so you will not get an instant response. If you are trying to contact them regarding end of quarter payments or the voluntary contributions, better to call or email a few days before the cut off to ensure your money will be transferred on time.